Local Puzzle Data Privacy Policy

We take the privacy of our users and customers very seriously. Any personal information collected, from whatever source, is never divulged to anyone outside of the Local Puzzle Ltd.

Data Collection

By entering your e-mail address you agree that the Local Puzzle may store any information you provide in a software database, and that we can use your e-mail address to send you information, in the form of an e-mailed newsletter or similar, regarding new features, products or other services that we may wish to inform you about, at a frequency of (under most normal circumstances) no more than once per month.

Each newsletter we send you will offer you the opportunity to unsubscribe your e-mail address from our mailing list. Once unsubscribed, your e-mail address will receive no further information from us. Having unsubscribed, you may of course, re-join our mailing list at any time.

Any e-mail addresses you submit to any other part of this website will be collected and stored. The e-mail address you use on any correspondence you may enter into with the Local Puzzle will also be collected and stored. By submitting your details in this way you agree that the Local Puzzle may store those details in a software database and may despatch newsletter e-mails to you at a frequency of (under most normal circumstances) no more than once per month. The newsletter e-mails are configured to track whether you open the e-mail or not, and also which links you click on the e-mail. Cookies maybe used for these functions which we use to help us understand the way you interact with our newsletters.


We comply with the 'soft opt-in' option of the UK's Information Commissioner's Office guidance to us with regard to this collection and use of e-mail addresses. This guidance says...

Electronic mail marketing The most important thing to remember is that you can only carry out unsolicited electronic marketing if the person you're targeting has given you their permission. However, there is an exception to this rule. Known as the 'soft opt-in' it applies if the following conditions are met; where you've obtained a person's details in the course of a sale or negotiations for a sale of a product or service;
where the messages are only marketing similar products or services;
where the person is given a simple opportunity to refuse marketing when their details are collected, and if they don't opt out at this point,
are given a simple way to do so in future messages.
When you send an electronic marketing message, you must tell the recipient who you are and provide a valid contact address.

We comply fully with each of the first two bullet points and we partially comply with the third bullet because although we automatically subscribe you to start with, we then comply fully with the 'future messages' part of that bullet point, in that if you don't want any more messages from us you can unsubscribe on receipt of the first one you receive. We comply fully with the final sentence.